Privacy Policy
Last updated: August 1, 2026
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Personal details (name, email address, phone number)
- Shipping and billing address
- Order history and product preferences
- Browser type, IP address, and cookies for website analytics
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates via SMS/email
- Improve our website and product offerings
- Send promotional emails (only if you've opted in)
- Respond to your enquiries and provide customer support
3. Data Protection
We implement industry-standard security measures to protect your personal information. Your data is stored securely and is never sold, shared, or rented to third parties for marketing purposes.
4. Cookies
We use cookies to enhance your browsing experience, remember your preferences, and analyse website traffic. You can disable cookies in your browser settings, although this may affect certain website features like your shopping cart.
5. Third-Party Services
We may use third-party services such as payment gateways and delivery partners. These services have their own privacy policies, and we encourage you to review them. We only share the minimum information necessary to complete your transaction.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Opt out of promotional communications at any time
7. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at hello@pureorganic.pk or visit our Contact page.